The customer service people were very helpful and easy to deal with. The dumpster was in good shape, at a good price and delivered promptly. We were done a day early and called to let them know they could pick it up early if they wanted to, which they did. It was all a good experience and I would definitely recommend and use them again.
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P Howell ,
09/02/2026 Verified order
I am very pleased with the complete process.
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Brent Terry ,
09/01/2026 Verified order
UPDATE 8/19/26: Dumpsters.com reached out to me directly the other day. They apologized and did go about and beyond to rectify the situation. Granted this was technically not their fault as it was contacted to a local company, but the face they decided to take accountability shows a lot. There for I updated their rating to 5 stars.
Old Review: I rented a dumpster through Dumpsters.com, who then contracted the rental through Budget Dumpster. While I understand that the dumpster may have gone over the included weight limit, my issue is with how the additional charge and customer service were handled.
I was charged an additional amount without any advance notice, clear explanation, or documentation showing the actual weight of the dumpster or how the extra fee was calculated. I’ve also tried to get clarification and follow-up, but getting a response from anyone has been extremely difficult.
Since I made the rental through Dumpsters.com, I expected them to stand behind the service they arranged, regardless of which company they contracted the dumpster through. Instead, it feels like once the payment was collected, the customer service and communication stopped.
I have no problem paying a legitimate overweight charge when it is properly documented and explained. My frustration is with the lack of transparency and the inability to get anyone to respond or address my concerns.
Unfortunately, based on this experience, I would not use Dumpsters.com again and cannot recommend them.
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William Saunders Sr. ,
08/15/2026 Verified order
Joe was very helpful
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Pamela Snellgrove Light ,
07/24/2026 Verified order
We spoke with Jack on the phone to arrange the dumpster, he was amazing. And then just as amazing was the gentleman that brought the dumpster to us, my dad even tried to give him a $40 tip, and he kindly refused. He was such a gentleman. A month later a different gentleman came to pick it up and was very efficient and was able to navigate a difficult driveway without any problems. Overall an incredible experience.
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Michael Moretti ,
06/30/2026 Verified order
Aleisha makes sure we are on the same page and all concerns are taken care of. She is top notch. If anything unforeseen pops up she always reaches out to me.
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Kathy Ragan ,
06/23/2026 Verified order
All the interaction from start to finish was awesome!
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Nicole Felix ,
05/29/2026 Verified order
Service rep was fantastic!! knowledgeable, supportive, and diligent. all of the information necessary to ensure we were choosing the correct size and details regarding overage was provided to include all cost associations. we will definitely recommend you.
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Megan Pike ,
05/28/2026 Verified order
It was a great big metal box I filled up with garbage. Then it disappeared. I’ll do it again soon
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Robert King ,
05/27/2026 Verified order
Dumpster was delivered on time, they didn’t have the dumpster i ordered so they gave me larger one for the price of the one i ordered. Dumpster picked up on date requested
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Tom Daugherty ,
05/25/2026 Verified order
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